As of January 15, 2026, the Arbitro Assicurativo (AAS) has officially launched. This isn't just another layer of bureaucracy—it’s a new shift in how small claims disputes can be handled in the Italian market.
🔹 The "Name & Shame" Risk: While AAS decisions are non-binding, non-compliance isn't "free". If an insurer ignores a decision, it will be published on both the AAS and the insurer’s website. Reputational stakes can be high.
🔹 Strict Thresholds: The AAS handles claims up to €300k (Life), €25k (Non-Life), and €2.5k (Third-party direct actions).
🔹 Marine Exceptions: General exclusion for "Large Risks" (Hull insurance and specific Marine Liability) applies, keeping complex maritime litigation in specialized venues.
🔹 Precise Legal Handling: Although legal representation isn't mandatory, it is highly recommended. The outcome of an AAS procedure for a claim will set the tone for its future court litigation and technical precision and experience in the early stages are vital to save time and mitigate long-term costs and risks.
Is your claims department ready to handle ADR procedures and the new AAS workflow?
Our firm specializes in navigating the full spectrum of ADR procedures - from Negotiation and Mediation to the new AAS – both in non-marine and in marine sectors where we have been specializing since 1938.
We help insurers manage ADR effectively to protect both their bottom line and their reputation.
📫 Let’s discuss your ADR strategy:
Marco Morace | This email address is being protected from spambots. You need JavaScript enabled to view it.
